Terms of Use for altID

Article 1 (Scope of application)

These Terms of Use is a set of terms and conditions for the use of all our service (hereinafter referred to as the “Service”) provided by alt Inc. (hereinafter referred to as the "Company").
The Service consists of several individual services (hereinafter referred to as "Individual Service"). In addition to this Terms of Use, there may be separate Terms of Use (hereinafter referred to as the "Individual Terms of Use") for each Individual Service when using some Individual Services.
If Individual Terms of Use are provided, the Individual Terms of Use shall take precedence over this Terms of Use, and this Terms of Use shall apply to any matter not covered by the Individual Terms of Use.

Article 2 (Definition of terms)

In this Terms of Use, the terms set forth below shall mean the contents set forth in the following items.

"Prohibited Acts" refer to each of the acts listed in Article 12 Paragraph 1.
"Personal Information" refers to information about a living individual that falls under any of the following items. The user's personal information includes the user's name, e-mail address, organization name, location, telephone number, and social networking service account.
1. Any information that can be used to identify a specific individual by name, date of birth, or any other description, etc. (meaning a record made in a document, drawing, or electromagnetic record), or any other matter described or recorded in a voice, action, or other method (including information that can be easily matched with other information and thereby identify a specific individual) contained in said information.
2. Items containing Personal Identification Information.
"Personal Information Protection Law" refers to the Act on the Protection of Personal Information (Act No. 57 of 2003), including any subsequent amendments.
"Subsidiary of the Company" refers to any company, corporation or other entity controlled, directly or indirectly, by the Company. In this context, "control" is defined as owning a majority of the voting shares (equity) regarding the election of directors and officers of the subject entity.
"Registration Information" refers to information about a user as defined by the Company that is required to be registered as a prerequisite to using the Service.
"Antisocial forces" refers to organized crime groups, organized crime group members, companies affiliated with organized crime groups, corporate racketeers, social movement fraudsters, political movement fraudsters, special intelligence violent groups, and other anti-social forces.
"User Data Policy" refers to the alt privacy policy set by the Company, including any updated content.
"Services" refers to all services provided by the Company.
"Site" refers to the website operated by the Company. The Services are provided to Users and Members via the Site or the Software as defined in the next item.
"Software" refers to the application software that the Company creates and publishes to provide the Services, including any updates, revisions, substitutes, and copies.
"Terms of Use" refers to the alt Terms of Use (If individual terms of use are provided, they are included), and shall include updated content.
"Service Agreement" refers to the agreement between the Company and the User for the use of the Service.
"Usage Fee" refers to the consideration for this Service that the User should pay the Company in accordance with Article 7.
"User" refers to a corporation, organization, association, or individual who has agreed to these Terms of Use and has entered into a contract with the Company regarding the use of the Service.
"User Information" refers to all the information and communication records stored on the servers managed by the Company for the Service and all other information of Users and Members, including registration information and information provided by the Company or obtained by users through the Service.
"User Authentication Information" refers to the e-mail address, user ID, and password that the user has registered with our company.
"Paid Services" refers to individual services that are provided for a fee.
"Paid User" refers to a user who has chosen to use the Paid Services.
"Member" refers to User and any person designated by the User and authorized to access and use the Service.

Article 3 (Application of these Terms of Use)

These Terms of Use apply to all users. Users may use the Service only if they agree to these Terms of Use and User Data Policy, and may not use the Service if they do not agree to these Terms of Use and User Data Policy. These Terms of Use and User Data Policy apply between users and Company as part of User Agreement.
If a corporation, organization, or association finalizes a contract for the use of this Service as a User, it shall be the obligation of such corporation, organization, or association to ensure that the Member complies with the contents of these Terms of Use. Any violation of these Terms of Use by the Member shall be regarded as a violation of these Terms of Use by the User, and the User shall be jointly and severally liable with the Member.
If the Company establishes other provisions regarding the Service and posts them on the Site or notifies the User by e-mail or other means, such other provisions shall constitute a part of these Terms of Use. If the provisions of these Terms of Use differ from other applicable provisions, these Terms of Use shall take precedence.

Article 4 (Changes to these Terms of Use)

The Company may change these Terms of Use as it deems necessary.
When the Company changes the contents of these Terms of Use, the Company will notify or publicly announce the fact of such change, its effective date, and the details of such change to the Users in accordance with the provisions of these Terms of Use.
User's use of the Service after any modification of these Terms of Use shall constitute User's agreement to the modification of these Terms of Use. In addition, users who do not agree to the modification of these Terms of Use should stop using the Service. The Company shall not be liable for any or all damages incurred by the User because of changes to these Terms of Use, unless such damages are caused by the Company's willful misconduct or negligence.

Article 5 (Notification and Publication)

The Company shall give notice or make public announcements to Users in connection with the Service by posting them on the Website or other websites specified by the Company, by sending e-mails or documents to e-mail addresses or addresses registered within the Company as registration information, or by any other method the Company deems appropriate. If such communication is sent by e-mail or posted on the Site, it shall be deemed to have reached the User at the time it is distributed on the Internet.
Inquiries regarding the Service and other communications or notifications from Users to the Company shall be made by sending e-mails through the mail form on the Site or by sending chats through the chat support page. The Company shall not respond to communications by ways other than those listed above.

Article 6 (Formation of this User Agreement)

This service contract shall come into effect when a person who wishes to use the service registers their registration information and applies for the service in the manner specified by the Company, and the Company accepts the application. When a person who wishes to use the Service applies for the Service by the way specified by the Company, such applicant is deemed to have agreed to these Terms of Use.
The User may use the Service from the date of the Company's acceptance of the application described in the preceding paragraph (hereinafter referred to as the "Date of Agreement").
If a person under 20 years of age wishes to use the Service, they shall obtain the prior consent of a person with parental authority. When an application under Paragraph 1 is made by a minor, the minor shall be deemed to have the consent of their legal representative with respect to the use of the Service and these Terms of Use.

Article 7 (Plan and fees)

Paid Users shall pay to the Company a usage fee separately determined by the Company for each individual service as compensation for the use of the Service.
Paid Users shall pay the usage fee by the payment method (credit card, bill payment, etc.) specified by the Company within the time specified by the Company, and the Company shall not refund the usage fee received under any circumstances.
The User shall prepare, at its own expense and responsibility, all necessary communication costs (including costs for downloading and using the Software) and telecommunication equipment, etc. to use the Service. However, there is no guarantee that the Site or the Software will operate properly on the telecommunications equipment, etc. used by the User.

Article 8 (Registration Information, etc.)

To use the Service, Users are required to register their e-mail address, user ID, password, name, address or location, telephone number, and any other information requested by the Company.
Users shall strictly manage their user authentication information at their own responsibility, and shall not disclose, divulge, or allow a third party to use the information, and shall be responsible for any and all activities conducted using the information. If the User feels that the password has been compromised by a third party, the User shall immediately change it.
When the Service is used based on the User’s authentication information, the Company provides the Service on the assumption that the User who registered the authentication information is using the Service.

Article 9 (Change of Registered Matters)

Users shall promptly notify us of any changes in their registered information through the online method specified by the Company. The Company shall not be liable for any damage incurred by the User due to failure to notify changes in registration information.

Article 10 (Third Party Services)

The linkage of the Service with services operated by third parties other than the Company via websites or application software (hereinafter referred to as "Third Party Services") shall not imply any partnership, collaboration, authorization or other cooperative relationship between the Company and the operator of the third-party Services. The user shall check the accuracy and completeness of the data, etc. obtained through the linkage with the third-party Service on the linked site from time to time.
Users shall use third party services at their own risk, and shall resolve any disputes and other claims and obligations with the operator of the relevant site/service or third party arising out of their association with the third party service at their own responsibility and expense, and shall not cause any trouble to the Company, and shall not cause any damage (including attorney's fees) to the Company as a result thereof, otherwise The User will be asked to indemnify the Company.
The User acknowledges in advance that the data acquired through the linkage with third party services may not be displayed accurately on the Site due to anomalies in communication equipment, etc.
Use of third-party services is subject to a separate agreement between the User and the operator of the third party service.

Article 11 (Backup

The User is responsible for recording, storing, and managing all User information at the User's own risk.
The User shall back up the User information at own responsibility (including, but not limited to, when using the features of the Service provided by the Company), and the Company shall not be liable for any damage or disadvantage incurred by the User due to the absence of the backed-up data or the User's failure to properly perform the back-up operation.
The Company may record User information as a backup. However, this does not supplement the backups that the User is responsible for as specified in the preceding paragraph and does not guarantee the restoration of the User's information.
Non-paying Users accept that a portion of their user information may be automatically erased after a certain period.

Article 12 (Prohibited Acts)

In using the Service, the User shall not engage in any of the following acts or cause a third party to engage in any of the following acts.
1. Transmitting information that infringes on the copyrights, trademarks, patents, or other intellectual property rights of others without their consent.
2. Transmitting information that is part of another person's privacy, portrait rights, or trade secrets without obtaining consent.
3. Transmitting information that infringes on the rights of third parties or is offensive to public order and morals.
4. Actions that may cause disadvantage or damage to the Company or third-parties.
5. Acts that constitute fraud, threats, or other crimes, as well as acts of abetting, gratuitous assistance, or other support for the criminal acts of others, through the use of the Service.
6. Any act that uses the Service in a manner that imposes an unreasonable load on our servers, or any other act that interferes with or may interfere with the operation of the Service.
7. Acts that damage or may damage the reputation of the Company or this service.
8. Acts of reporting, notifying, or registering information that is not true to the Company, and acts of knowing that the information reported, notified, or registered is not true and not immediately correcting such information.
9. Developing, using, distributing, or providing computer viruses or other harmful programs through or in connection with the Service. x. Inducing a third party other than the User to use the Service by entering an e-mail address and password registered as the User's.
10. ユーザーのものとして登録したメールアドレスおよびパスワードを、ユーザー以外の第三者に入力させて本サービスを利用させる行為
11. Any act of transferring, leasing, or succeeding to a third party (including comprehensive succession due to merger, company split, etc.) of the status under this Service Agreement or the rights and obligations based on this Service Agreement.
12. Use of the Service for a third party's paperwork for compensation or without compensation.
13. Selling data generated by the Service to a third party.
14. Copying or downloading all or part of this Service.
15. Reverse engineering, decompiling, disassembling, or otherwise analyzing the Service, in whole or in part.
16. Any act of claiming copyrights, patents, trademarks, or other intellectual property rights, or filing applications for patents, trademarks, or other intellectual property rights in connection with the Service.
17. Attempting to gain access to the administrative privileges of this service.
18. Use of the Service using a device that has been modified in violation of the Terms of Use, guidelines, or other regulations stipulated by the hardware or software manufacturer.
19. Use of the Service in connection with the activities of Antisocial Forces.
20. Violation of laws and regulations.
21. Any act equivalent to any of the preceding items and any act that directly or indirectly facilitates such acts.
22. Any other actions that the Company deems inappropriate.
If a User commits any of the acts listed in the preceding paragraph, regardless of whether the User did so intentionally or negligently, we may immediately suspend the User's use of the Service, terminate this Service Agreement, and demand compensation for any damages incurred.

Article 13 (Suspension of Service)

In any of the following cases, we may temporarily suspend all or part of the Service without prior notice to the User.
1. In the case of periodic or occasional maintenance of the system of this Service.
2. In the case of failure of systems or equipment necessary for the provision of this Service, or if maintenance or construction work is required.
3. When it becomes difficult to provide this Service due to the actions of a third party other than the Company, such as when a telecommunications carrier ceases to provide telecommunications services.
4. In the case the Service cannot be provided due to earthquake, tsunami, typhoon, flood, war, civil commotion, riot, fire, power failure, accident, labor dispute, or other reasons.
5. If a technical problem arises that was not anticipated.
6. When we determine that interruption of this service is necessary for legal, operational, technical, political, or other reasons.
If any of the reasons listed below exist regarding the User, the Company will not provide the Services without prior notice to the User until the User has resolved the reason and the Company has confirmed that the reason has been resolved.
1. Failure to pay the fee by the specified payment date.
2. If we are unable to contact you when we need to contact you.
3. In the case that there is any other violation of these Terms of Use by the User and such violation is not remedied within the period specified by the Company, despite the Company's request for remediation.
We shall not be liable for any damage, loss, or lost profits resulting from the User's inability to use the Service due to the suspension of the Service as set forth in the preceding two paragraphs.

Article 14 (Modification of Service)

The Company may add or change any part of the Service at its discretion. The Company does not guarantee that any addition or modification of the Service under this Article will maintain all functions and performance of the Service prior to the modification.
The Company shall not be liable for any damage or disadvantage incurred by the User as a result of additions or modifications to the Service in accordance with the preceding paragraph.

Article 15 (Licensing of Use of Trademarks)

The User grants to us without compensation the non-exclusive and ordinary right to use the name, service mark, logo mark, and other trademarks of the service owned by the User for the purpose of posting them on this site, etc. (including our website) as the results of the introduction of this service provided by the Company.
Notwithstanding the preceding paragraph, if a User requests that the Company cease use of a trademark, etc., the Company shall promptly provide an opportunity for consultation with the User, and the User and the Company shall respond in good faith to such consultation to mutually resolve said request.
Trademark rights and all other intellectual property rights to the trademarks in Paragraph 1 belong to each User.
The User warrants to the Company that the use of the trademark in Paragraph 1 will not infringe upon the rights of any third party.
If a third party notifies or warns the User that the use of the trademark in Paragraph 1 infringes the rights of a third party, the User and the Company shall immediately notify the other party to that effect and cooperate with each other to resolve the dispute with the third party.

Article 16 (Suspension and Termination of this Service)

The Company reserves the right to suspend or terminate the provision of the Service in the event of unavoidable circumstances. In the case of discontinuation or termination of the Service, the Company shall notify the user in advance by posting on the Website or other websites designated by the Company, or by sending an e-mail or other method to the user. However, this does not apply in case of emergency or other unavoidable circumstances.
The Company shall not be liable for any damage incurred by the User as a result of the suspension or termination of the Service in accordance with the preceding paragraph.

Article 17 (Termination by User)

The User shall perform the cancellation procedure by requesting cancellation through the online cancellation page designated by the Company, and upon completion of such cancellation procedure, this Service Agreement shall be terminated. When terminating the use of Individual Services, the customer shall follow the termination procedures specified for each Individual Service.
The date of cancellation shall be the date on which the request for cancellation by the User reaches the Company, and the User may not use the Service thereafter. When the cancellation is completed, the Company shall indicate this on the online cancellation completion screen and send a notification to the e-mail address provided by the User. In such a case, the User shall confirm the notice of cancellation from the Company at its own responsibility.
Even in the case of cancellation in the middle of the contract period, the Company will not refund the usage fee already paid, regardless of the number of days until the expiration of the contract period.
If the User terminates this Service Agreement in accordance with Paragraph 1, the Company may erase the User's information.

Article 18 (Cancellation by the Company)

In the case that a User falls under any of the following items, regardless of the User's intention or negligence, the Company may immediately terminate this Service Agreement, cancel the User's membership, and suspend the User's use of the Service, without prior notice to the User.
1. In the case of prohibited acts or other violations of these Terms of Use or this User Agreement.
2. In the case of any falsehood, error or omission in all or part of the registration information provided to the Company.
3. If the person is currently a person with limited capacity to act or has become a person with limited capacity to act, but a written consent or ratification letter bearing the name and seal of a legal representative is not submitted even after a considerable period of time has passed since the notification.
4. If the Company reasonably determines that the applicant is an Antisocial Force, etc. (meaning organized crime groups, organized crime group members, right-wing groups, antisocial forces, quasi-constituents of organized crime groups, general assemblymen, social activists, special intelligence groups, and other similar persons. The same shall apply hereinafter.), cooperates or participates in the maintenance, operation or management of Antisocial Forces, etc. through provision of funds or other means, or is involved in any interaction or involvement with Antisocial Forces, etc., or is a corporation, etc., substantially involved in the management of Antisocial Forces, etc.
5. If the credit card company, replacement agency, etc. suspends the use of the credit card or payment account designated by the User.
6. In the case of a provisional seizure, foreclosure, auction, petition for commencement of bankruptcy proceedings, commencement of corporate reorganization proceedings, commencement of civil rehabilitation proceedings, etc., or in the case of delinquent payment of taxes and public dues, etc.
7. If it turns out that the User has been subject to withdrawal from this service in the past.
8. If the User is unaccounted for or unreachable for more than 90 days.
9. Other cases in which the Company reasonably determines that the User is an unsuitable client.
In the case of cancellation of this Service Agreement pursuant to the preceding paragraph, the Company will not refund the usage fees already paid, regardless of the number of days until the expiration of the contract period. In addition, the Company shall not be liable for any damage or disadvantage incurred by the User or any third party.
In the case of termination of this Agreement in accordance with Paragraph 1, we may erase the User information.

Article 19 (License)

The Company grants a non-exclusive license to use the Software to Members who download the Software when using the Service, provided that they comply with these Terms of Use. The Member shall ensure that the User complies with the terms and conditions of these Terms of Use regarding the use of the Software.

Article 20 (Prohibited Matters Concerning Software)

In using the Software, the User shall not engage in any of the following acts in addition to those stipulated in Article 12.

Reproducing, translating, adapting, or otherwise modifying the Software.
Sell, distribute, sublicense, publicly transmit (including making transmittable), rent, assign, lease or otherwise dispose of the Software.
Use the Software in a manner that circumvents the copy protection or other technical protection measures provided in the Software.
Reverse engineering, decompiling, disassembling or in any way extracting the source code of the Software, in whole or in part.
Releasing the Software so that third parties may reproduce it.
Other than those stipulated in the preceding items, any other acts that the Company deems inappropriate considering the purpose of use of this Software.

Article 21 (Restriction of Use)

In any of the following cases, the User's use of the Software may be restricted in whole or in part.
1. When the User qualification, etc. cannot be confirmed by the authentication function such as license authentication or user ID for the purpose of confirming the user qualification, etc.
2. When using this software in a place where there is no Internet connection.
3. When using this software under communication conditions that do not allow real-time communication.
The Company is under no obligation to provide support or modified versions (including updated versions) of the Software. In addition, the Company reserves the right to modify, change, update, or terminate the provision of the Software without prior notice to the User.

Article 22 (Agreement on how this service should be provided)

The Company shall provide the Service on an "AS IS" basis. The Company makes no warranty as to the accuracy, completeness, precision, continuity, fitness for purpose, or usefulness of the Service. In addition, the Company does not guarantee that the content, accuracy, quality, or standard of the Service will meet the User's requirements, or that the results will be achieved as a result of the use of the Service.
It is the User's responsibility to ensure that use of the Service conforms to applicable laws, guidelines, industry association rules, and the user's internal rules, and we make no warranty of any kind regarding such conformity.
The Company shall provide the Service under SSL encryption, and the User acknowledges this level of security.

Article 23 (Intellectual Property Rights)

All copyrights, moral rights, patent rights, utility model rights, design rights, trademark rights, publicity rights, and all other intellectual property rights, trade secrets, know-how, and all other shielded information related to the Service belong to the Company and any third parties who are legitimate right holders, and the User has no rights to them.
The User shall own the copyrights to the audio data transmitted to the Company when using the Service, the text data generated by the Company by processing the User's audio data, and the translations thereof (hereinafter referred to as the "Data"), to the extent that they constitute copyrighted works under the Copyright Act.
The Company may reproduce, edit, analyze, convert, or otherwise process the User's Data only to the extent necessary for the provision of the Service to the User.
The Company may use User Data to develop, improve, and update the Services and related services, to contact Marketing Users, and to improve the Power Stamper Services.
All copyrights, moral rights, patent rights, utility model rights, design rights, trademark rights, publicity rights, and all other intellectual property rights, trade secrets, know-how, and all other information pertaining to the contents and know-how of improvements and updates to the Service obtained through the operation of the Service, and programs developed by the Company itself or by third parties to which the Company entrusts the operation of the Service, shall belong to the Company and any third parties who are the rightful owners.

Article 24 (Disclaimer)

User IDs and passwords shall be strictly managed by the User, and even if a user's user ID and password are used by a third party and the User suffers damages as a result, the Company shall not be liable for any such damages, except in cases of intentional or gross negligence on the part of the Company.
In the case of unauthorized use of a User's credit card by a third party, the problem shall be handled between the User, the credit card company, the collection agency, other financial institutions, and the third party concerned, and we shall not be liable in any way, regardless of whether the User is negligent or not, except in the case of intentional or gross negligence on our part.
In the case of discontinuation of the Service by the Company, the Company shall not be liable for any damage, loss, or lost profits related to the User's inability to use the Service.
The Company does not guarantee that the contents related to the Service are free of computer viruses or other harmful content. The Company shall not be liable to Users or third parties for any damage caused by the inclusion of computer viruses or other harmful content related to the Service, except in cases of willful misconduct or gross negligence on the part of the Company.
The Company shall not be liable for any damages incurred by the User or third parties due to equipment, communication lines, software, etc. used by the User.
The Company shall not be liable for any inaccessibility to the Service, any failure, error, or bug in the User's computer, or any failure of computer, system, or communication line related to the Service.

Article 25 (Compensation for Damages)

Users and the Company may claim compensation for damages caused by the other party’s willful misconduct or gross negligence. However, if there are different provisions in these Terms of Use and this User Agreement, those provisions shall take precedence.
In the case that we are liable for damages, the scope of damages to be compensated shall be limited to those that are directly and ordinarily incurred by the User and that have actually occurred, and shall be limited to an amount equivalent to the most recent three months of usage fees paid by the User to us by the time the damage occurred. In no case shall we be liable for indirect, consequential, or special damages, lost profits, or lost opportunities. However, this shall not apply to damages caused by our company's willful misconduct or gross negligence.
If a User causes damage to a third party in connection with the use of the Service, and if the Company receives a claim for damages or any other demand from said third party, the User shall handle said dispute at its own responsibility and expense, and shall compensate the Company for any damage incurred.

Article 26 (Entrustment)

The Company may outsource part or all of the work related to the Service to a third party (such third party is hereinafter referred to as a "Subcontractor").

Article 27 (Confidentiality)

User shall not use for any other purpose or disclose to any third party without the prior written consent of the Company any information that the Company has disclosed to User in connection with the Service, specifying that such information shall be treated in confidence by the Company.

Article 28 (Information Management)

We will not disclose User information to third parties without the prior consent of the User. However, this does not apply in the following cases;
1. When the Company receives a request from a law enforcement agency or public institution and deems it necessary to comply with the request.
2. When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the User's consent.
3. When depositing the information of registered Users of the Service with payment system companies, credit card companies, banks, etc., for the purpose of charging fees to paying Users.
4. When disclosing information to a trustee or agent necessary for providing this service or improving or enhancing its functions.
5. When used jointly by the Company and its subsidiaries to provide coordinated services.
Notwithstanding the preceding paragraph, we may aggregate and analyze the attributes of User information, create a processed version in which the User cannot be identified or specified (hereinafter referred to as the "Statistical Data"), and use it for the Service and our other services. In addition, Statistical Data may be disclosed to third parties.
The Company will take the maximum reasonable security measures against risks such as loss, destruction, modification, leakage, etc. of user information.
To improve the quality of telephone responses, the Company may record telephone conversations with Users and use the recorded content in its business operations.

Article 29 (Handling of Personal Information)

The Company handles user information and personal information appropriately in accordance with the User Data Policy and the Personal Information Protection Law and other applicable laws and regulations.
Even after the termination of this User Agreement, we may use the personal information of Users and Members within the scope of the purposes of use described in the User Data Policy.

Article 30 (Prohibition of transfer)

The Company may assign its claims against the User to a third party, and the User agrees that the User's personal information and other information may be provided to such third party for this purpose.
Users may not assign, transfer, grant security over, or otherwise dispose of (including comprehensive succession through merger, company split, etc.) its position under this Agreement or its rights and obligations under the Service to any third party without the prior written consent of the Company.

Article 31 (Severability)

Even if some of the provisions of these Terms of Use are deemed illegal, invalid, or unenforceable by law, the other provisions of these Terms of Use will remain in effect.

Article 32 (Governing Law)

This User Agreement shall be governed by and construed in accordance with Japanese law.

Article 33 (Exclusive Agreed Jurisdiction)

The Tokyo District Court shall have exclusive jurisdiction in the first instance over any and all disputes based on or related to the Service and this User Agreement.

Article 34 (Consultation)

If any problem arises between a User and the Company with respect to the Service, the User and the Company shall consult with each other in good faith and endeavor to resolve the problem.

Alt Inc.

Established on July 1, 2021

Revised on April 12, 2022

Revised on May 29, 2023

Revised on March 26, 2025